Terms and conditions

1. Introduction

Welcome to Host Me Tender’s booking engine. These Terms and Conditions govern your use of our booking platform, available at hostmetender.holidayfuture.com. By accessing or using the booking engine, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Definitions

"Company" refers to Host Me Tender.

"Booking Engine" refers to the online reservation system operated by Host Me Tender.

"User" or "Guest" refers to any individual making a reservation through the booking engine.

"Property Owner" refers to third-party hosts offering accommodations through the platform.

"Services" refers to the online booking functionalities provided by Host Me Tender.

3. Use of the Booking Engine

By using the booking engine, you agree to:

Use the platform solely for booking accommodations and related services.

Provide accurate and up-to-date personal and payment information.

Refrain from using the platform for fraudulent or unlawful activities.

Comply with all applicable laws and regulations.

Host Me Tender reserves the right to suspend or terminate access to users who violate these terms.

4. Booking Process

All bookings are subject to availability and confirmation by Host Me Tender or the property owner.

A booking confirmation email will be sent upon successful reservation.

Users are responsible for reviewing all booking details before confirming a reservation.

5. Payments and Fees

Payments must be made using the methods specified at the time of booking.

Host Me Tender uses third-party payment processors to handle transactions securely.

Prices are displayed in the applicable currency and may be subject to taxes and fees.

6. Cancellation and Refunds

Cancellation policies vary by property and are specified during the booking process.

Refund eligibility depends on the cancellation policy of the selected property.

Users must submit cancellation requests through the booking engine or by contacting support.

Refunds, if applicable, will be processed within a reasonable timeframe.

7. Security Deposit

Some properties may require a security deposit, which will be clearly stated during the booking process.

The security deposit is intended to cover any damages, excessive cleaning fees, or policy violations during the stay.

The deposit amount and payment method (pre-authorization, bank transfer, or other methods) will be specified in the booking confirmation.

If no damages or policy violations occur, the security deposit will be refunded within a specified period after check-out.

If damages are identified, the cost of repairs or replacements will be deducted from the deposit, and any remaining balance will be refunded.

Guests will be notified of any deductions before finalizing charges.

In cases where the damage exceeds the deposit amount, guests may be required to cover additional costs.

8. Guest Responsibilities

Guests must comply with the property’s house rules and regulations.

Any damages caused by guests to the property may result in additional charges.

Guests must notify Host Me Tender of any issues during their stay as soon as possible.

9. Liability and Disclaimers

Host Me Tender is not responsible for the quality, safety, or legality of accommodations provided by third-party property owners.

We do not guarantee uninterrupted or error-free access to the booking engine.

Users acknowledge that travel and accommodation involve inherent risks and assume full responsibility for their use of the services.

10. Privacy and Data Protection

Your use of the booking engine is subject to Host Me Tender’s Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Modifications to Terms and Services

Host Me Tender reserves the right to modify these Terms and Conditions at any time.

Continued use of the booking engine constitutes acceptance of the revised terms.

Changes will be communicated via our website or email notification.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of Mexico.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Mexico City (CDMX).

13. Contact Information

For any inquiries or support requests regarding the booking engine, please contact us:

Email: contacto@hostmetender.com

Last Updated: 22-02-25

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